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User guide

We will provide support for your travel through our easy-to-understand fee structure and simple process.
Please feel free to contact us.

  • メールアイコン or 電話アイコン

    Contact

  • お見積もりアイコン

    Quote

  • カレンダーアイコン

    Confirm booking

  • お支払いアイコン

    Payment

  • ご搭乗アイコン

    Boarding

Information required to make booking

Information required to make booking

・Full name, address, and phone number of representative ・Full name(s) and phone number of each passenger

Information required after booking is confirmed

・Names, contact information, etc., of all passengers

Booking and Payment

After receiving your inquiry, we will provide you with an official quote.

Once you have completed the booking process, the booking will be confirmed, and we will secure the aircraft and crew for your booking.

Fees must be paid at least seven business days prior to boarding.
(Please contact us if you are making a booking within seven business days of your boarding date.)

Please inform us at the time of booking if any of the following apply to you.

  • ・Customers requiring assistance
  • ・Customers who are pregnant
  • ・Customers with baggage that requires special care during transport
  • ・Customers with large baggage

Payment Methods

Bank transfer

Other

Prohibited Items

Items that are prohibited for transport as “dangerous goods”

Items that have the potential to endanger the aircraft, human lives, and/or property

Items that can be easily damaged, that can rot/transform easily, and/or that give off an odor

Corrosive chemicals, weapons, explosives, and flammable/combustible materials

Items deemed inappropriate by FBJ

Handling of Pets

Please contact us if you would like to bring a pet on board.

Cancellation Fees

Up to 7 days prior to the designated boarding date None
Up to 4-6 days prior to the designated boarding date 30% of fare
Up to 2-3 days prior to the designated boarding date 50% of fare
The day before the designated boarding date 70% of fare
Other Full fare

Conditions of Carriage

pdf